Crowne Plaza Newcastle | Spa, Pool & Club Lounge from $86

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Crowne Plaza Newcastle - Stephenson Quarter By Ihg Hotel Skyline photo

Crowne Plaza Newcastle - Stephenson Quarter By Ihg Hotel Amenities photo

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Key details

About the Hotel

Hawthorn Square, Forth Street, Newcastle upon Tyne

Close to the Quayside nightlife

Great

8.7

8.9

/10

4.0

Loved by Crowne Plaza Newcastle - Stephenson Quarter By Ihg guests

Excellent location

Top quality rooms

Comfortable beds

Friendly staff

Delicious breakfast

"Wasn't aware there was a pool! So even though we weren't prepared, it was nice to see the spa."

Emma from United Kingdom

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"Breakfast was fantastic, buffet style with so much choice, pastries, full English, cereals, fruit, yoghurts and continental choice."

Tracey W from United Kingdom

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"Room where really spacious."

Lionel

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4-star city-center hotel with refined meeting spaces

Amenities

Crowne Plaza Newcastle - Stephenson Quarter offers 251 contemporary rooms with premium bedding and various configurations including double, queen, and king sizes. Guests can enjoy access to the new Gin Bar, specializing in handcrafted cocktails, and Hawthorns restaurant, serving Northern British cuisine. The hotel's Mineral House Spa includes a black-tiled pool, treatment rooms, and fully equipped gym available 24/7.

Rooms

Accommodations are equipped with features such as balconies, work desks, and Quiet Zone options for enhanced relaxation. The Sleep Advantage(R) program provides restful nights with high-quality bedding and sound-proofed rooms. For added exclusivity, Club rooms provide access to the Club Lounge with drinks and canapés.

Location

Located just steps from the railway station, Crowne Plaza Newcastle offers quick access to Newcastle Airport, which is only a 15-minute drive away. Central shopping areas and attractions like St. James' Park are within a 20-minute walk. Guests can explore the historic Newcastle Castle, just a short 7-minute walk from the hotel.

Wellness

The Mineral House Spa provides a relaxing environment with treatment options and a gym that caters to fitness enthusiasts. Guests may unwind in the indoor pool or take advantage of the steam room for added rejuvenation. Yoga and fitness sessions can be arranged, ensuring comprehensive wellness support.

Business

Crowne Plaza Newcastle boasts 9 meeting rooms that can accommodate events for up to 400 guests, making it suitable for corporate gatherings. Equipped with Completely Connected power access, attendees have reliable support for presentations and productivity. The hotel's dedicated Meetings Director assists with logistics and details.

Highlights

Location: Steps from Newcastle rail station

Rooms: 251 contemporary rooms

Dining: Hawthorns restaurant and Gin Bar

Wellness: Mineral House Spa with treatment options

Business: 9 flexible meeting rooms for 400 guests

Must-do experiences

Savor a stottie cake sandwich at Scream for Pizza in Ouseburn.
Take a stroll along the Quayside and see the iconic Tyne Bridge.
Explore the fascinating exhibits at the Great North Museum.
Visit the historic Newcastle Castle for panoramic city views.
Check out the bustling Grainger Market for local produce and treats.

Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.

Standard Queen Room
2 persons
28 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details
Standard King Room
2 persons
32 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details
Standard Room
2 persons
19 sq. feet
1 Double bed
Air conditioning
Bathtub
room details

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Check Dates & Room Rates

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August 2026 - August 2027

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Check-in/ Check-out

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay

Facilities: Great

8.9/10Review score

General

No smoking on site
Wi-Fi
Car park
Handicap parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Luggage storage
Locker room
Lift
Key card access
Key access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's menu

Spa & Leisure

Indoor swimming pool
Sun loungers
Live entertainment
Leisure/ TV room
Spa & wellness centre
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

Hawthorns offers a delightful exploration of modern British fare, thoughtfully crafted with a focus on local ingredients. For a more relaxed atmosphere, guests can unwind at the lively Gin Bar, showcasing a remarkable selection of over 45 gins alongside a casual all-day dining menu.

Hawthorns
Brasserie-style Northern British cuisine
Ambiance
Smart and inviting setting, suitable for family gatherings or intimate meals.
Key Offerings
Signature dishes include juniper and sloe gin-cured duck breast and poached halibut with baby fennel. Guests can also enjoy a To Go breakfast bag for a quick start to the day.
Reservation
Reservations are recommended.
Open for breakfast, brunch, lunch, dinner, high tea, and cocktail hour.
Gin Bar
Casual all-day dining
Ambiance
Fun and relaxed environment perfect for socializing and enjoying a drink.
Key Offerings
Features over 45 types of gin, along with a simple menu of sandwiches and tapas plates, ideal for casual bites and afternoon retreats.
Reservation
Not needed.
Hours vary.

Crowne Plaza Newcastle - Stephenson Quarter By Ihg Location

Hawthorn Square, Forth Street, Newcastle upon Tyne

Explore Newcastle upon Tyne

Local Guide

Newcastle Castle

7 minutes' walk

Historic landmark offering insights into Newcastle's medieval past, featuring guided tours and stunning views over the city.

Life Science Centre

4 minutes' walk

Interactive science museum with hands-on exhibits, ideal for families, featuring a planetarium and exciting live science shows.

The Great North Museum

20 minutes walking

Cultural hub showcasing natural history and world cultures, with free admission and engaging exhibitions for all ages.

The Quayside

13 minutes' walk

Picturesque waterfront area with vibrant restaurants, iconic bridges, and scenic views, ideal for leisurely walks and dining experiences.

Ouseburn Park

7 minutes' walk

Urban park offering walking paths and open spaces, perfect for a family picnic or relaxing stroll amidst nature.

Whickham Thorns Outdoor Activity Centre

6-minute drive

Outdoor center featuring adventure sports like archery and climbing, appealing to thrill-seekers and adventure enthusiasts.

Newcastle's Yoga Studios

10 minutes' walk

Various local studios offering classes in yoga and wellness, ideal for relaxation and recharging after a busy day.

Hawthorns Brasserie

4 minutes' walk

Charming brasserie focusing on locally sourced ingredients, with a diverse menu and an inviting atmosphere for casual dining.

Mantra Thai Dining

4 minutes' walk

Authentic Thai cuisine in a cozy setting, famous for its delicious curries and friendly service, with vegetarian options available.

The Centurion

10 minutes' walk

Historic pub offering classic British dishes with seasonal specialties, known for its beer selection in a lively atmosphere.

Tyneside Cinema

11 minutes' walk

Independent cinema featuring a range of films and live events, perfect for a cozy date night or family outing in a stylish venue.

Live Theatre

15 minutes walking

Renowned venue hosting a variety of performances, from drama to comedy, ideal for all ages and ensuring engaging nights out.

The Cluny

15 minutes' walk

Popular live music venue with a relaxed vibe, showcasing local and touring acts, often featuring themed music nights.

Getting around

City Centre
Newcastle upon Tyne 11 min · 3000 ft
Airports
Newcastle (NCL) 19 min · 7.8 mi
Durham Tees Valley (MME) 98 min · 40.6 mi
Train
Newcastle Train Station 3 min · 700 ft
Bus
Bus stop 4 min · 1000 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 11 am

Guest Parking

Public parking is possible at a location nearby at .

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

The hotel offers a full breakfast at the price of GBP18.95 per person per day.

Pets

Pets are allowed on request.

Languages

English, German, French, Spanish, Italian, Dutch, Chinese, Russian, Arabic, Lithuanian

Number of floors:

Number of rooms:

418

Former name

crowne plaza newcastle - stephenson quarter, an ihg hotel

Guest Ratings & Reviews

Real Guest Experiences & Ratings

Review summary

Based on recent reviews

Crowne Plaza Newcastle enjoys a brilliant location, convenient for reaching the train station and within easy walking distance of attractions like St James Park. Many guests find the rooms spacious, modern and plush, with comfy beds ensuring a good night's sleep. The breakfast buffet is a highlight for many, offering a great selection to suit all tastes. Some guests have mentioned minor issues with cleanliness, but overall, the hotel is considered a great choice for exploring the city.

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Review score

Based on 3031 verified reviews

8.8 /10

Great

88 %

Recommend

Location

9.2/10

Cleanliness

9.1/10

Free WiFi

8.3/10

Value for money

8.5/10

Pros

Clean hotel

Friendly staff

Modern rooms

Good location

Spa facilities

Cons

Slow service

Empty minibar

Hudson from Canada

Single

Standard King Room Sofa Bed

3 nights in November 2025

Reviewed: February 06, 2026

9/10

buffet selection train station king size room

The hotel is very close to the train station! The room was a Standard King Room Sofa Bed. The breakfast buffet had a great selection, it included everything I could want.

The bedside light in my room was not working properly.

0 Helpful

Alan from United Kingdom

Business traveller

Standard King Room

3 nights in November 2025

Reviewed: February 01, 2026

9.3/10

fantastic hotel experience

amazing staff modern room great service great location

The staff was amazing. the room i had was clean and modern. the whatsapp service proved quite useful (instant assistance!). the ladies in the club lounge offered friendly and great service. we used the gin bar. It was great. the hotel is situated in a great location. i had a great stay and will be back.

The soap dispenser in the bathroom was somewhat awkward to use. I found it a bit tricky to get my hand under it.

Dining

9/10

the hotel features a gin bar, it offers a variety of gin-based cocktails and a relaxed atmosphere, the restaurant provides a diverse menu with options for dinner and special dietary needs are accommodated. the breakfast service includes hot items, with the option to have it served in your room.

Location

10/10

the hotel is in a central location, it provides easy access to various attractions and amenities, the location is convenient for exploring the area, with many sites accessible within walking distance, the proximity to public transport makes traveling around easy.

Facilities

9/10

the hotel offers a club lounge with exclusive services. the hotel has a gym, it allows guests to maintain their fitness routine, the spa offers treatments, it provides relaxation options . the whatsapp service enhances guest communication.

Rooms

9/10

the standard king room includes modern decor and ample space, the bed was comfortable with quality linens. the rooms feature large tvs, they offer entertainment options, the bathroom has all necessary amenities. the cleanliness and order are well-kept.

0 Helpful

Sophia from Greece

Couple

Standard Queen Room

3 nights in November 2025

Reviewed: January 11, 2026

6/10

nice steam room lovely pool unclean bathroom two beds

the steam room and pool were quite nice. i appreciated this aspect.

the room was not ideal. the bathroom was not completely clean upon arrival. i did not like that i was assigned a room with two beds.

0 Helpful

William from United Kingdom

Single

Standard King Room Sofa Bed

3 nights in October 2025

Reviewed: December 11, 2025

8.5/10

decent stay, minor hiccups

king bed extra space breakfast options

i was staying in a standard king room sofa bed. the room was large, that provided needed space to unwind after the day. i was pleased the breakfast had many options, the eggs benedict was the best.

my shower drain was slow, so i had to shower fast. i worried water would spill. it seems the silicone was stained due to this issue.

Rooms

9/10

my room included a king-size bed and sofa. the bathroom had separate bath and shower, that was nice. i found the provided toiletries were good quality.

Facilities

8/10

the hotel features a pool and gym i did not use. the hotel has a gin bar, i did try some drinks there. i noticed the hotel offers parking nearby.

Service

9/10

Check-in was quick. The staff seemed efficient. i asked for extra towels, i received them fast. generally, the service met my needs, that was expected.

Dining

8/10

the breakfast buffet included hot and cold options. i tasted some pastries that looked fresh. a coffee machine was available, that allowed me to get my caffeine fix.

0 Helpful

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Questions of the users

About Crowne Plaza Newcastle - Stephenson Quarter By Ihg

Is there parking available at or near the hotel?

01 January 2024

The hotel does not offer on-site parking; however, there is a secure multi-storey car park adjacent to the hotel. The Stephenson Quarter Car Park is open 24/7, and the cost is £12 for 24 hours. For the most convenient access, exit the car park on level 10 and turn left towards the hotel entrance. Guests can also use the turning circle at the hotel entrance to unload luggage before parking.

What time do I need to check out of the hotel?

05 March 2024

Checkout is at 11:00 AM.

What is the check-in time for guests arriving at the hotel?

20 February 2024

Guests can check in starting from 3:00 PM.

How far is the hotel from Newcastle Central Station?

15 April 2024

It takes approximately 10 minutes to walk from Newcastle Central Station to the hotel.

Is it possible to check in earlier than the standard time?

10 May 2024

Early check-in may be arranged for an additional fee, but it is subject to availability.

Can guests drop off their bags if they arrive before check-in?

22 June 2024

Yes, there is a designated bag drop area available. Guests can inform the reception staff upon arrival.

What are the operating hours for the pool, and is a reservation required?

03 July 2024

The pool is open from 7:00 AM to 9:00 PM, with the last admission at 8:30 PM. Reservations are not required, but if the pool reaches capacity, guests may be placed on a waitlist for the next available spot.

Is there any additional cost to access the spa and pool facilities?

12 August 2024

Use of the spa and pool facilities is complimentary for guests with a room reservation. Treatments, however, are available at an additional cost.

Can the meeting rooms be adapted for different sizes or setups?

19 September 2024

Yes, the meeting rooms can be split into various configurations to accommodate different group sizes.

What type of dining options are available at the hotel?

27 October 2024

The hotel features the Hawthorns restaurant offering a selection of brasserie-style British cuisine and a newly refurbished Gin Bar for cocktails and casual drinks. Additionally, a 24-hour in-room dining service is available.