Crowne Plaza Newcastle - Stephenson Quarter By Ihg | City stay in Newcastle upon Tyne | Book Now

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Crowne Plaza Newcastle - Stephenson Quarter By Ihg Hotel Exterior photo

Crowne Plaza Newcastle - Stephenson Quarter By Ihg Hotel Room photo

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Key details

About the Hotel

Hawthorn Square, Forth Street, Newcastle upon Tyne, United Kingdom

Close to the Quayside nightlife

Great

8.7

8.9

/10

4.0

Loved by Crowne Plaza Newcastle - Stephenson Quarter By Ihg Hotel guests

Excellent location
Top quality rooms
Comfortable beds
Friendly staff
Delicious breakfast

"Wasn't aware there was a pool! So even though we weren't prepared, it was nice to see the spa."

Emma from United Kingdom

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"Breakfast was fantastic, buffet style with so much choice, pastries, full English, cereals, fruit, yoghurts and continental choice."

Tracey W from United Kingdom

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"Room where really spacious."

Lionel

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Amenities

Crowne Plaza Newcastle - Stephenson Quarter offers 251 contemporary rooms with premium bedding and various configurations including double, queen, and king sizes. Guests can enjoy access to the new Gin Bar, specializing in handcrafted cocktails, and Hawthorns restaurant, serving Northern British cuisine. The hotel's Mineral House Spa includes a black-tiled pool, treatment rooms, and fully equipped gym available 24/7.

Rooms

Accommodations are equipped with features such as balconies, work desks, and Quiet Zone options for enhanced relaxation. The Sleep Advantage(R) program provides restful nights with high-quality bedding and sound-proofed rooms. For added exclusivity, Club rooms provide access to the Club Lounge with drinks and canapés.

Location

Located just steps from the railway station, Crowne Plaza Newcastle offers quick access to Newcastle Airport, which is only a 15-minute drive away. Central shopping areas and attractions like St. James' Park are within a 20-minute walk. Guests can explore the historic Newcastle Castle, just a short 7-minute walk from the hotel.

Wellness

The Mineral House Spa provides a relaxing environment with treatment options and a gym that caters to fitness enthusiasts. Guests may unwind in the indoor pool or take advantage of the steam room for added rejuvenation. Yoga and fitness sessions can be arranged, ensuring comprehensive wellness support.

Business

Crowne Plaza Newcastle boasts 9 meeting rooms that can accommodate events for up to 400 guests, making it suitable for corporate gatherings. Equipped with Completely Connected power access, attendees have reliable support for presentations and productivity. The hotel's dedicated Meetings Director assists with logistics and details.

Highlights

Location: Steps from Newcastle rail station

Rooms: 251 contemporary rooms

Dining: Hawthorns restaurant and Gin Bar

Wellness: Mineral House Spa with treatment options

Business: 9 flexible meeting rooms for 400 guests

Must-do experiences

Savor a stottie cake sandwich at Scream for Pizza in Ouseburn.
Take a stroll along the Quayside and see the iconic Tyne Bridge.
Explore the fascinating exhibits at the Great North Museum.
Visit the historic Newcastle Castle for panoramic city views.
Check out the bustling Grainger Market for local produce and treats.

Location: Perfect

9.2/10Review score

See hotel location on map

Guest Emotional Experience

Shine on SocialsPicture Perfect

“Very clean and modern.”

Nicola from United Kingdom

Perfect for Finding FriendsSocial vibes

“Saturday night they had a singer in the bar area which was great.”

Dorcas from Ireland

Away at HomeHome comfort

“The rooms are large, the beds are sizeable & comfy.”

Sarah M from United Kingdom

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Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.

Standard Queen Room

2 persons

305 sq. feet

1 King-size bed

Shower

Heating

room details

Standard King Room

2 persons

345 sq. feet

1 King-size bed

Shower

Heating

room details

Standard Room

2 persons

205 sq. feet

1 Double bed

Shower

Heating

room details

Standard Double Room Two Double Beds

2 persons

345 sq. feet

2 Double beds

Shower

Heating

room details

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Check Dates & Room Rates

See what's available for your travel dates

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay

Facilities: Great

8.9/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Luggage storage
Locker room
Lift
Key card access
Key access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's menu

Spa & Leisure

Indoor swimming pool
Sun loungers
Live entertainment
Leisure/ TV room
Spa & wellness centre
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

Hawthorns offers a delightful exploration of modern British fare, thoughtfully crafted with a focus on local ingredients. For a more relaxed atmosphere, guests can unwind at the lively Gin Bar, showcasing a remarkable selection of over 45 gins alongside a casual all-day dining menu.

Crowne Plaza Newcastle - Stephenson Quarter By Ihg Hotel Restaurant photo

Hawthorns

Brasserie-style Northern British cuisine

Ambiance

Smart and inviting setting, suitable for family gatherings or intimate meals.

Key Offerings

Signature dishes include juniper and sloe gin-cured duck breast and poached halibut with baby fennel. Guests can also enjoy a To Go breakfast bag for a quick start to the day.

Reservation

Reservations are recommended.

Open for breakfast, brunch, lunch, dinner, high tea, and cocktail hour.

Gin Bar

Casual all-day dining

Ambiance

Fun and relaxed environment perfect for socializing and enjoying a drink.

Key Offerings

Features over 45 types of gin, along with a simple menu of sandwiches and tapas plates, ideal for casual bites and afternoon retreats.

Reservation

Not needed.

Hours vary.

Crowne Plaza Newcastle - Stephenson Quarter By Ihg Hotel Location

Hawthorn Square, Forth Street, Newcastle upon Tyne, United Kingdom

Map view

Hawthorn Square, Forth Street, Newcastle upon Tyne, United Kingdom

City landmarks

Bridge

Gateshead Millenium Bridge

1.3 mi

Museum

Discovery Museum

2600 ft

Market

The Quayside

3400 ft

Gallery

Baltic Centre for Contemporary Art

5300 ft

Bridge

The Tyne Bridge

3300 ft

Museum

The Great North Museum

1.1 mi

Church

Saint Nicholas Cathedral

2200 ft

Market

Grainger Market

2800 ft

Landmark

Newcastle Cathedral

2200 ft

Bridge

Swing Bridge

2900 ft

Landmark

Grainger Town

3600 ft

Museum

Holy Jesus Hospital

3100 ft

Stadium

St James' Park

4400 ft

Monument

Grey's Monument

3300 ft

Cinema

Tyneside Cinema

3000 ft

Landmark

Historic England

2500 ft

Landmark

Grey Street

2600 ft

Mall

Eldon Square

4400 ft

Square

The Blue Carpet

4200 ft

Gallery

The Biscuit Factory

1.2 mi

Gallery

Laing Art Gallery

4400 ft

Landmark

Hadrian's Wall

2100 ft

Museum

Victoria Tunnel

1.3 mi

Shopping Area

Central Arcade Newcastle

3700 ft

Nearby

Night club

Newcastle Castle

1800 ft

Museum

Life Science Centre

1100 ft

Bridge

High Level Bridge

1900 ft

Church

Cathedral Church of St Mary

1900 ft

48 Westgate Rd

George Stephenson Monument

1100 ft

Church

St John the Baptist Church

1200 ft

Restaurants

Hawthorns Brasserie

1000 ft

Forth Street Crowne Plaza Newcastle - Stephenson Quarter

Mantra Thai Dining

1100 ft

29 Forth Banks Waterside Palace Building

Filmore & Union

2400 ft

Neville Street Central Station

The Centurion

2600 ft

Neville Street Grand Central Station

The Victoria Comet

2000 ft

38 Neville Street

Gunner Tavern

2000 ft

Gunner House Neville Street

Ottoman Turkish Newcastle

2100 ft

32 Clayton Street West

Central Oven & Shaker

1900 ft

8 Neville Street

The Forth

2200 ft

Pink Lane

The Bake 3

1900 ft

48 Clayton Street West

Explore Newcastle upon Tyne

Local Guide

Newcastle Castle

7 minutes' walk

Historic landmark offering insights into Newcastle's medieval past, featuring guided tours and stunning views over the city.

Life Science Centre

4 minutes' walk

Interactive science museum with hands-on exhibits, ideal for families, featuring a planetarium and exciting live science shows.

The Great North Museum

20 minutes walking

Cultural hub showcasing natural history and world cultures, with free admission and engaging exhibitions for all ages.

The Quayside

13 minutes' walk

Picturesque waterfront area with vibrant restaurants, iconic bridges, and scenic views, ideal for leisurely walks and dining experiences.

Ouseburn Park

7 minutes' walk

Urban park offering walking paths and open spaces, perfect for a family picnic or relaxing stroll amidst nature.

Whickham Thorns Outdoor Activity Centre

6-minute drive

Outdoor center featuring adventure sports like archery and climbing, appealing to thrill-seekers and adventure enthusiasts.

Newcastle's Yoga Studios

10 minutes' walk

Various local studios offering classes in yoga and wellness, ideal for relaxation and recharging after a busy day.

Hawthorns Brasserie

4 minutes' walk

Charming brasserie focusing on locally sourced ingredients, with a diverse menu and an inviting atmosphere for casual dining.

Mantra Thai Dining

4 minutes' walk

Authentic Thai cuisine in a cozy setting, famous for its delicious curries and friendly service, with vegetarian options available.

The Centurion

10 minutes' walk

Historic pub offering classic British dishes with seasonal specialties, known for its beer selection in a lively atmosphere.

Tyneside Cinema

11 minutes' walk

Independent cinema featuring a range of films and live events, perfect for a cozy date night or family outing in a stylish venue.

Live Theatre

15 minutes walking

Renowned venue hosting a variety of performances, from drama to comedy, ideal for all ages and ensuring engaging nights out.

The Cluny

15 minutes' walk

Popular live music venue with a relaxed vibe, showcasing local and touring acts, often featuring themed music nights.

Getting around

City Centre

Newcastle upon Tyne11 min · 3000 ft

Airports

Newcastle (NCL)19 min · 7.8 mi

Durham Tees Valley (MME)98 min · 40.6 mi

Train

Newcastle Train Station3 min · 700 ft

Bus

Bus stop4 min · 1000 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 11 am

Guest Parking

Paid Public parking is possible at a location nearby.

Internet

Wireless internet is available in for free.

Breakfast

The hotel offers a full breakfast at the price of GBP18.95 per person per day.

Pets

Pets are allowed on request.

Languages

English, German, French, Spanish, Italian, Dutch, Chinese, Russian, Arabic, Lithuanian

Number of floors:

Number of rooms:

418

Former name

crowne plaza newcastle - stephenson quarter, an ihg hotel

Guest Ratings & Reviews

Real Guest Experiences & Ratings

Review summary

Based on recent reviews

Crowne Plaza Newcastle enjoys a brilliant location, convenient for reaching the train station and within easy walking distance of attractions like St James Park. Many guests find the rooms spacious, modern and plush, with comfy beds ensuring a good night's sleep. The breakfast buffet is a highlight for many, offering a great selection to suit all tastes. Some guests have mentioned minor issues with cleanliness, but overall, the hotel is considered a great choice for exploring the city.

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Review score

Based on 2627 verified reviews

8.7/10

Great

88%

Recommend

Comfort

9.2/10

Location

9.2/10

Free Wi-Fi

8.4/10

Value for money

8.5/10

Pros

Clean hotel

Friendly staff

Modern rooms

Good location

Spa facilities

Cons

Slow service

Empty minibar

Hudson from Canada

Single

Standard King Room Sofa Bed

3 nights in November 2025

Reviewed:February 06, 2026

9/10

buffet selectiontrain stationking size room

The hotel is very close to the train station! The room was a Standard King Room Sofa Bed. The breakfast buffet had a great selection, it included everything I could want.

The bedside light in my room was not working properly.

0 Helpful

Alan from United Kingdom

Business traveller

Standard King Room

3 nights in November 2025

Reviewed:February 01, 2026

9.3/10

fantastic hotel experience

amazing staffmodern roomgreat servicegreat location

The staff was amazing. the room i had was clean and modern. the whatsapp service proved quite useful (instant assistance!). the ladies in the club lounge offered friendly and great service. we used the gin bar. It was great. the hotel is situated in a great location. i had a great stay and will be back.

The soap dispenser in the bathroom was somewhat awkward to use. I found it a bit tricky to get my hand under it.

Dining

9/10

the hotel features a gin bar, it offers a variety of gin-based cocktails and a relaxed atmosphere, the restaurant provides a diverse menu with options for dinner and special dietary needs are accommodated. the breakfast service includes hot items, with the option to have it served in your room.

Location

10/10

the hotel is in a central location, it provides easy access to various attractions and amenities, the location is convenient for exploring the area, with many sites accessible within walking distance, the proximity to public transport makes traveling around easy.

Facilities

9/10

the hotel offers a club lounge with exclusive services. the hotel has a gym, it allows guests to maintain their fitness routine, the spa offers treatments, it provides relaxation options . the whatsapp service enhances guest communication.

Rooms

9/10

the standard king room includes modern decor and ample space, the bed was comfortable with quality linens. the rooms feature large tvs, they offer entertainment options, the bathroom has all necessary amenities. the cleanliness and order are well kept.

0 Helpful

Sophia from Greece

Couple

Standard Queen Room

3 nights in November 2025

Reviewed:January 11, 2026

6/10

nice steam roomlovely poolunclean bathroomtwo beds

the steam room and pool were quite nice. i appreciated this aspect.

the room was not ideal. the bathroom was not completely clean upon arrival. i did not like that i was assigned a room with two beds.

0 Helpful

William from United Kingdom

Single

Standard King Room Sofa Bed

3 nights in October 2025

Reviewed:December 11, 2025

8.5/10

decent stay, minor hiccups

king bedextra spacebreakfast optionsslow drain

i was staying in a standard king room sofa bed. the room was large, that provided needed space to unwind after the day. i was pleased the breakfast had many options, the eggs benedict was the best.

my shower drain was slow, so i had to shower fast. i worried water would spill. it seems the silicone was stained due to this issue.

Rooms

9/10

my room included a king-size bed and sofa. the bathroom had separate bath and shower, that was nice. i found the provided toiletries were good quality.

Facilities

8/10

the hotel features a pool and gym i did not use. the hotel has a gin bar, i did try some drinks there. i noticed the hotel offers parking nearby.

Service

9/10

Check-in was quick. The staff seemed efficient. i asked for extra towels, i received them fast. generally, the service met my needs, that was expected.

Dining

8/10

the breakfast buffet included hot and cold options. i tasted some pastries that was fresh. a coffee machine was available, that allowed me to get my caffeine fix.

0 Helpful

Questions of the users

About Crowne Plaza Newcastle - Stephenson Quarter By Ihg

Is there parking available at or near the hotel?

01 January 2024

The hotel does not offer on-site parking; however, there is a secure multi-storey car park adjacent to the hotel. The Stephenson Quarter Car Park is open 24/7, and the cost is £12 for 24 hours. For the most convenient access, exit the car park on level 10 and turn left towards the hotel entrance. Guests can also use the turning circle at the hotel entrance to unload luggage before parking.

What time do I need to check out of the hotel?

05 March 2024

Checkout is at 11:00 AM.

What is the check-in time for guests arriving at the hotel?

20 February 2024

Guests can check in starting from 3:00 PM.

How far is the hotel from Newcastle Central Station?

15 April 2024

It takes approximately 10 minutes to walk from Newcastle Central Station to the hotel.

Is it possible to check in earlier than the standard time?

10 May 2024

Early check-in may be arranged for an additional fee, but it is subject to availability.

Can guests drop off their bags if they arrive before check-in?

22 June 2024

Yes, there is a designated bag drop area available. Guests can inform the reception staff upon arrival.

What are the operating hours for the pool, and is a reservation required?

03 July 2024

The pool is open from 7:00 AM to 9:00 PM, with the last admission at 8:30 PM. Reservations are not required, but if the pool reaches capacity, guests may be placed on a waitlist for the next available spot.

Is there any additional cost to access the spa and pool facilities?

12 August 2024

Use of the spa and pool facilities is complimentary for guests with a room reservation. Treatments, however, are available at an additional cost.

Can the meeting rooms be adapted for different sizes or setups?

19 September 2024

Yes, the meeting rooms can be split into various configurations to accommodate different group sizes.

What type of dining options are available at the hotel?

27 October 2024

The hotel features the Hawthorns restaurant offering a selection of brasserie-style British cuisine and a newly refurbished Gin Bar for cocktails and casual drinks. Additionally, a 24-hour in-room dining service is available.